PoliceShop.co.uk and related services are made available to you in accordance with the following Terms and Conditions of Use. Please read the T&C’s carefully before placing an order with us on our www.policeshop.co.uk web site.
Prices quoted on our website include VAT (Value Added Tax) at the applicable rate. The cost of packaging and/or postage and carriage is shown separately. All published prices are subject to change at any time without notice. If you are ordering from outside the EUROPEAN UNION (EU) then you may be subject to or charged import duty or tax costs on your purchases over which we have no control. We recommend you contact your local customs office to determine what additional charges or duty might be applicable as you will be responsible for the payment of this.
We accept Visa, MasterCard, Maestro and American Express and any other methods which are displayed on the policeshop.co.uk website. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit and / or debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Police Shop, we will not be liable for any delay or non-delivery.
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. The sale contract is therefore concluded in London, England and the language of the contract is English (UK).
We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the T&C’s. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the web-site whether or not that merchandise has been sold or removed or editing any materials or content on the web-site or refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
Please note it is one order of each item per person. No further orders will be accepted.
Each watch comes complete with a two years manufacturer’s warranty. No other item within the box or the box itself comes with a warranty.
DISCLAIMER OF LIABILITY
We shall not be responsible for and disclaim all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the web-site, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither us nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
If you place an order, you will have to provide personal information to us. We will not disclose that information to any third party without your consent, except for the purpose of processing the order and arranging delivery.
We will give you an estimated delivery date for the Goods but no times or dates provided by us are guaranteed. We will arrange for packing and we will decide on the method of delivery either by post, courier or otherwise. You must notify us promptly and in any event within 48 hours or receipt of any Goods if they appear to be damaged in transit. In those circumstances, you must also keep all packaging as this may be required when making or to support a claim.
Whilst we hope you will love your Police and Justice League item as much as we do, if your item is unsuitable then you can return it for a refund. We accept unwanted items purchased from us, unworn watches, up to 14 days after they are delivered as long as all the original packaging is retained and all protective packaging is intact.
If you need to return a watch to us we do request that you send an email, in the first instance advising our customer care team at: firstname.lastname@example.org so that we can send over all the relevant detail for return.
We do recommend that the watch is returned to us via a recorded delivery service as we cannot accept responsibility for parcels that are lost or damaged before they reach us Police Shop (ICG). Please note we do not refund any postage costs.
You must take care of goods that are in your possession. If the watch has been worn or protective packaging has been removed then your return will not be accepted.
We do not offer an exchange service.
Refunds will be credited to the original payment method.
Please note that if you reside outside of the EU your purchase may be liable to import taxes and duties. If you return your item to us, we are unable to refund any of these charges. Please contact your local customs office for further details as they may be able to help advise further on this.
Goods returned outside of the above timeframes will not be accepted and will be returned to the customer.
COLOURS AND IMAGES
We work really hard to display products on our website as accurately as possible but colours may vary and we cannot guarantee your computer, phone or tablet will display colours accurately.
Postal Address: Inter City Group, New Carvel Building, Warstock Road, Birmingham B14 4RT
Tel: 0121 436 1200